Privacy Policy
Liyuo ("we," "us," "our") prioritizes protecting your personal information. This Policy explains how we collect, use, and secure your data when you use our website (www.liyuo.com) or purchase glasses cases. By using our services, you agree to these terms.
1. Compliance with E-Commerce Regulations
We adhere to global and U.S. e-commerce privacy standards required for trusted merchant services (including Google Merchant Center guidelines), including data protection rules for consumer information and payment security.
2. Information We Collect
We do NOT collect personal information as our main purpose—only what’s necessary:
- Identifying Data: Name, email (service@liyuo.com), phone, shipping/billing addresses (matches our Contact Us page).
- Payment Info: Credit/debit card details (collected on SSL-encrypted pages; no full storage—processed by PCI DSS-compliant providers like Shopify Payments/PayPal).
- Order/Technical Data: Purchase history, IP address, browser/device info (anonymous for website optimization).
- Voluntary Feedback: Reviews or support inquiries (no unnecessary data like medical/ sensitive financial info).
3. How We Use Your Data
- Fulfill orders, send confirmations/shipping updates.
- Provide customer support (returns, issue resolution).
- Improve website/products (analyze user behavior).
- Send marketing (e.g., newsletters) only if you opt-in (unsubscribe via email links).
4. Sharing & Prohibited Uses
- No Sale/Rent: Never sell your contact info to third parties.
- Limited Sharing: Only with trusted providers (payment processors, USPS/UPS) to operate business—they’re contractually bound to protect data.
- No Unauthorized Ads: Never use your info/photos for ads without your explicit written consent.
5. Your Rights
Depending on location, you may:
- Access/correct/delete your data (subject to legal obligations like tax records).
- Opt out of marketing; request data portability (where required).
- To exercise rights: Email service@liyuo.com with your name, email, and order number (if applicable). Response within 30 business days.
6. Cookies & Children’s Privacy
- Cookies: Necessary (cart function), analytics (Google Analytics), marketing (only if opted-in)—manage via browser settings.
- Children: No service for under 13; no intentional data collection. Delete data if found—contact us to report.
7. Updates & Contact
- Changes: Material updates posted on our website with a new "Last Updated" date.